Privacy Policy
Last updated: 2026-05-01
Trust AI Security (磐信智安) ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit trustaisec.com or engage with our services.
1. Information We Collect
We collect information you voluntarily provide via our contact form, including:
- Name
- Email address
- Message content
We may also automatically collect anonymous usage analytics (page views, browser type, country) using a privacy-friendly analytics tool. We do not use cookies that track you across other websites.
2. How We Use Your Information
- To respond to your inquiries and provide requested information
- To deliver our consulting, assessment, or training services
- To improve our website and service offerings
- To comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
3. Legal Basis (GDPR)
If you are in the European Economic Area or the United Kingdom, our legal basis for processing your personal data is:
- Consent — when you submit the contact form, you provide explicit consent
- Legitimate interest — to respond to your business inquiries
- Contract — to perform any agreed-upon services
4. Data Retention
We retain inquiry data for up to 24 months unless a business relationship is established, in which case retention follows applicable contractual and legal requirements.
5. Your Rights
Depending on your jurisdiction, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise any of these rights, email admin@trustaisec.com.
6. Third-Party Services
This website is hosted on Netlify (Netlify, Inc.). Our contact form is processed via Netlify Forms. Web fonts are loaded from Google Fonts. Each of these providers has its own privacy policy.
7. Security
We implement reasonable technical and organizational measures to protect your data, including HTTPS encryption, secure form submission, and limited access controls. However, no internet transmission is 100% secure.
8. International Transfers
Your data may be processed in Japan, China, the United States, or other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place.
9. Children's Privacy
Our services are not directed at children under 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects when changes took effect. Material changes will be communicated via the website.
11. Contact
For privacy-related questions, contact:
- Email: admin@trustaisec.com
- Locations: Tokyo, Japan · Shanghai, China